Refund Policy
How refunds and cancellations would work for memberships and store orders.
Overview
This Refund Policy explains how refunds and cancellations are handled for Stewart & Musell Kitchen. Because this site is a demonstration, no real payments are taken; the policy below describes how a live deployment would operate.
Memberships
Memberships can be cancelled at any time from your account page. When you cancel, you keep access until the end of the current billing period, and you will not be charged again. We do not provide partial refunds for the unused portion of a billing period unless required by law.
Store orders
Physical products may be returned within 30 days of delivery in unused, resalable condition. Once a return is received and inspected, an approved refund would be issued to the original payment method, typically within 5 to 10 business days.
Non-refundable items
For hygiene and safety reasons, certain items such as opened pantry goods may not be eligible for return. Any such exceptions would be noted on the product page.
Damaged or incorrect items
If an item arrives damaged or an order is incorrect, contact us within 14 days and we will arrange a replacement or full refund at no cost to you.
How to request a refund
To start a return or request a refund, email us with your order number and a brief description. We will respond with the next steps.
Contact
Questions about this document can be sent to info@stewartandmusell.com, by phone at +1 (917) 998-0175, or by mail to THE STEWART/PERRY COMPANY, LLC, 4855 OVERTON RD., BIRMINGHAM, AL 35210, USA.